VOLCOM Volcom Cognito L/S Thermal
SKU: A5311203
Price: $34.99
Maximize your swagger with the Cognito thermal. With an impossible to miss chest logo screen, its look-at-me confidence is worthy of a repeat performance.
Surfside Sports No Hassle Return and Exchange Policy
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- We love our customers, and want you to be stoked on your purchase.
- No hassles, just a few policies.
- All items must be returned within 60 days of delivery; unused and in new condition, with all manufacturer tags attached.
- All items that are returned and received used or not in resell condition; will be shipped back to the customer at customer's expense.
- Shoes must be unworn and not have any tape or shipping labels attached to the box they came in.
- Clothing must be clean and unwashed; with all tags attached.
- Videos must not be opened.
- Skateboards and snowboards must not be used.
- We suggest that if you would like an exchange to order new item online and simply mail original order back.
- Surfside Sports takes pride in making our customers happy with their purchases.
- To return products simply mail the product back with an explanation for the return; along with a copy of your receipt.
- Allow 1-2 work weeks from date we receive the return to process and credit the account used in original order.
- Surfside Sports suggests that you ship back returns with tracking and or insurance. Surfside Sports is not responsible for lost, damaged, or stolen packages in transit.
- By law ladies swim suits can not be exchanged or returned.
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RETURN ADDRESS:
Surfside Sports Returns
233 E. 17th St.
Costa Mesa, CA 92627
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- Most orders ship within one work day from the time the order is placed.
- Free shipping promotions only apply to orders within USA.
- Billabong, Rip Curl, Nixon, Quiksilver and Burton brands are not permitted to be shipped outside North America.
- Canadian shipments may be subject to import duties due upon receipt.
- If you are outside USA and Canada simply add items to cart then select the International Checkout button to proceed with order. All costs will be calculated before you commit to the order. Please visit our shipping page. *restrictions apply.
- If you are located outside USA and wish to ship to a USA address, we suggest using Google Checkout payment method. You will need to add the USA address to the Google account. We do not accept international issued credit cards (Outside USA and Canada).
- Domestic shipping methods are chosen at check out: UPS Ground, UPS 3 Day Select, UPS 2nd Day Air, UPS Next Day Air, UPS Next Day Air Saver. Surfside now ships USPS!
- UPS does not ship to PO Boxes or APO's, please select USPS methods for these destinations.
- Once an order is shipped customers will receive real time tracking info.
- All rates are based on shipping method, weight, and destination zip codes.
- Shipping charges and methods can be calculated before committing to order using online shopping cart.
- Orders are shipped from zip code 92627 (Costa Mesa, CA).
- For transit Times click here
- Holiday Shipping Schedule Click Here
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Click to enlarge
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- *Most orders ship from zip code 92627 (Costa Mesa CA) *Some items may be drop shipped from supplier zip code.
- Orders usually ship same business day if order is placed before 1 PM pacific time.
- Transit Times are business days and do not include weekends or holidays.
- Orders placed outside USA and Canada must use International Checkout payment method. Total costs will be calculated real time using International Checkout Cart. You do not have to commit to order once total costs are calculated. International customers click here for more info. Some Restrictions may apply.
UPS Ground Transit Times
UPS Shipping Methods & Transit Times
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Ground
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Order By Noon M-F
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To Arrive by (See Chart above)
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3 Day Select
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Order By Noon M-F
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To Arrive in 3 shipping days (Excludes Weekends and Holidays)
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2 Day Air
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Order By Noon M-F
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To Arrive in 2 shipping days (Excludes Weekends and Holidays)
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Next Day Air
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Order By Noon M-F
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To Arrive in 1 shipping day (excludes weekends and Holidays)
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Surfside Sports prides itself on quick turn around on all orders.
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Please use the above chart as a guide to choosing correct shipping method at checkout.
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If you are cutting it close we recommend using expedited shipping if not sure.
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Questions? Call us toll free at 866-758-7873.
- Customer service will be closed 12/24 and 12/25 in observance of Christmas.
- Closed January 1 New Years Day
- For more info please visit UPS or USPS web sites
- Most orders ship from zip code 92627 *certain brands may be drop shipped from supplier zip
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SurfsideSports.com would like to thank you for shopping and supporting us and would like you to know how important your privacy is to us. For this reason we have instituted policies intended to ensure that your personal information is handled safely and securely. The Privacy and Policy is intended to show you those policies and ensure you that your information is safe with us.
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As our website grows and implements new tools and take advantage of technologies to improve the services we provide, this policy may change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.
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We only use your information to confirm your credit card, and shipping information. The only information that is shown to other employees is just the shipping information, no credit card information is show to any other employees outside of the billing dept.
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If you are on our mailing list you will receive sporadic emails about sales and other events that are happening with SurfsideSports.com.
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SurfsideSports.com is committed to doing its best to maintain the security of information collected on its site. To try to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place the appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
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SurfsideSports.com will encrypt text automatically when connected to a secure server, evidenced by an address beginning with https. The server decrypts the text upon its arrival, but as the information travels between computers, interception of the transmission will not be fruitful to anyone “listening in.” They would only see unreadable gibberish.
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Encryption is a process by which a message or information is scrambled while it is in transit to SurfsideSports.com It is based on a key that has two different parts, public and private. The public part of the key is distributed to those with whom you want to communicate. The private part is for the recipient's use only. So long as you use a browser that allows for encryption, when you send personal information to us, you use a public key to encrypt your personal information. If your information is intercepted during the transmission, it is scrambled and very difficult to decrypt. Once we receive your encrypted personal information, we use the private part of our key to decode it.
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Free 3 Day Shipping 
